Need Some Help?
Who is CHIME?
We’re a Toronto based digital health technology company. We make technologies that help clinics provide better care and deliver a better experience to their patients.
What is our Digital Front Door?
Our digital front door helps clinics build custom online workflows quickly, securely, and cost-effectively:
sending secure online messages
updating contact information
completing intake and medical history forms
Have a Problem or Need Some Support?
It’s our job to help figure out any technical issues.
As a first step, particularly if you need to send a message related to your health care, please try again on a different device or browser. Particularly if our system works on another device or browser, if you want to fix your first device or browser, try to clear it’s cache. The exact steps to do so varies unfortunately, but some links:
If you continue to have issues after taking these steps, please email us at technical.support@chimeclinic.com with as much detail as possible, including screenshots and, if possible, a link to your browser details.
To protect your own privacy, please do not send medical information or messages to us!