Setting Up OHIP Validation

We are pleased to offer real-time OHIP validation for subscribers to the CHIME Kiosk. There is no additional charge for this service. It is included in the CHIME Kiosk subscription.

To enable this feature, the most important step is to contact your CHIME account manager. Tell them that you’d like this enabled, and they will work with you to design a custom workflow for your clinic. For example, what is the message / instructions that should be presented to individuals with invalid OHIP?

Designating Go Secure Access

In order to enable real-time OHIP validation on the CHIME Kiosk, we will need one clinic physician to designate Go Secure access to us. This is usually the clinic’ medical lead or lead physician, but it can be any clinic physician with Go Secure access.

This is required because all OHIP validation must be done on behalf of a registered physician, as identified by their OHIP billing number.

We typically perform all validation for the clinic via this single physician’s delegated authority. The alternative (asking every clinic physician to delegate access, and then attempting to validate each patient using their corresponding physician’s access) is complex and not required.

This is the case even for clinics where physicians submit their own billings using their own billing numbers, whether or not a group billing number is used.

If there is no clinic physician able to designate Go Secure access to us per the instructions below, please speak with your CHIME account manager to discuss potential alternatives.

Setup real-time OHIP validation on the CHIME Kiosk

1. Your clinic’s medical lead / lead physician should designate Go Secure access to the following account: gosecure@chimeclinic.com and individual (Keith Chung). Please have them do this designation using their personal, not their group account.

2. Once this designation is complete, please email your CHIME account manager with the following information:

   1. The full name of your clinic’s medical lead / lead physician

   2. The OHIP billing number of your clinic’s medical lead / lead physician

   3. Confirmation that delegation has been made to gosecure@chimeclinic.com

3. We will confirm the delegation with Go Secure. We will then ask you to go back into your Go Secure account, and limit the access to information that we have. This is done as follows (see screenshots)

   1. The physician should sign into their Go Secure account.

   2. On the first page, click the link that says “Designee Maintenance”

   3. Our account, gosecure@chimeclinic.com, should be listed as “confirmed” in the “Service Access” heading.

   4. Click on the email address gosecure@chimeclinic.com

   5. Click on the underlined link “MC EDT Service”

   6. Click on “Remove all”, then scroll down and click “Save”
      

4. Once this is done, please email your CHIME account manager to advise them that the permissions have been updated.

5. Our team will check to ensure we do NOT have access to your MC EDT documents (e.g. RAs, error reports, etc.) If we have access, we will let you know and ask you to try again.

6. Once everything is good, we will work with you to design the appropriate patient workflow for your CHIME Kiosk

   Thank you!