Rebooting the Server

Occasionally the server will need to be manually rebooted. This procedure is quite straightforward. Here are the steps…


Your CHIME Server will most likely be located in a “server” or “technical” room and will usually be labeled as “CHIME” or “CHIME Server”.

  1. On the CHIME Server, PRESS AND HOLD the blue power button—for around 5 seconds—until the server shuts down

  2. Wait 30 seconds

  3. Press the same power button (no need to hold it this time)

Rebooting the server will take a few minutes during which all of the CHIME components will be shut down. Because of this we recommend doing this procedure off-hours or when there are very few or no patients in the clinic.