FIT Test Requests
This FIT Test Request interface simplifies the process by guiding patients through eligibility checks and collecting essential information, reducing the burden on clinic staff and minimizing back-and-forth communication. Here’s how the system works:
1. Confirming the Patient’s Request
The first step informs patients about the two primary types of screening tests. Patients must confirm which test they are requesting.
Colonoscopy: If selected, patients are instructed to schedule an appointment with their physician for further discussion.
FIT: If selected, patients proceed to the next step to check eligibility.
2. FIT Test Eligibility Check
Patients who choose the FIT option are directed through a brief eligibility screening. They must answer a few questions to determine if they qualify to receive a FIT Test kit by mail.
3. Eligibility Check Outcome
Eligible Patients: Patients who qualify for the FIT Test will be prompted to provide an updated mailing address for the laboratory to send the kit. They will also be informed of the timeline for receiving the kit. Before submitting the request, patients can preview and confirm their details.
Ineligible Patients: Patients who are not eligible are redirected to a page advising them to schedule an appointment with their physician for further evaluation.
Benefits for Both Clinics and Patients
The FIT Test Request interface is designed with both clinics and patients in mind. By offering a clear, structured process, patients can quickly determine their eligibility and submit all necessary information in a single, seamless interaction.
For clinics, this tool dramatically improves workflow by reducing the number of inquiries and requests that staff must handle, allowing for more efficient patient communication management.
CHIME’s FIT Test Request interface enhances the patient experience while supporting clinics’ operational efficiency, making it a valuable solution for both sides.
